Meet Our Team

Brothers and Master Plumbers John and Jeff Crymes have been solving Northeast Texas’ plumbing problems since 1999. With over 50 years of combined service, we are devoted to exceeding your expectations. Expect above-and-beyond customer service, the friendliest, most knowledgeable team in town, and unbeatable warranties. Our goal as a company is to get you back to normal.


Whether repairing, installing, replacing, or maintaining, our Tyler plumbers will get the job done. Our mission is to provide our customers with the highest quality of service, leaving you happy that you chose to use Benjamin Franklin Plumbing Tyler as your trusted plumber.

Our team is dedicated to your plumbing needs here at Ben Franklin Plumbing Tyler

President’s Award for Customer Service: John Crymes, Master Plumber # M19047, Texas State Board of Plumbing Examiners

What Makes Our Team Different 


Our employees are skilled at their craft; they take continuing education courses and regularly attend seminars. Your Benjamin Franklin plumber will evaluate your problem, explain the necessary repairs, or next steps, and help you make the right choice.


Along with our goal of getting you back to normal, our employees will never leave a mess in your home. If our plumber doesn’t wear shoe covers inside your home or leaves your home without cleaning up the job area, you don’t pay a penny for the service. 


When you hire a Benjamin Franklin plumber, you can feel confident that you’ll be served by a trustworthy professional. Our employees undergo background checks before being hired and are given random drug tests throughout their tenure, where permitted by law.


Showing respect for our customers, and displaying manners around them, is one of our core values. We take this into account when we bring new members onto our team.  If our plumber smokes or swears in your home or on your property, you don’t pay a penny for the service.

The Benjamin Franklin Plumbing Tyler Team

John Crymes

General Manager

Aaron Valdez

Senior Service Tech

Chris Wilson

Service Tech

Logan Wright

Lead Service Tech

Cole Crymes

Lead Service Tech

Scotty Moore


Erenesto Hernandez

Service tech

Sean Sturk

Service Tech

Jason Snow

Service Tech

Ty Kelsey


Will Clowser

Service Tech

Jerry Garcia


Jesus Soto

Service Tech

Joey Plunkett

Service Manager

John Axford

Service Tech



Aurelio Godina

Service Tech

Roy Avalos


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